Shipping policy
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Custom or bulk orders may take longer, and customers will be notified in advance.
Shipping Methods & Delivery Time
We partner with trusted courier and logistics companies to ensure safe delivery.
Standard delivery time is 5–7 business days for most locations.
Remote or rural areas may take longer, typically 7–12 business days.
Express/priority shipping may be available at an additional charge.
Shipping Charges
Shipping charges will be calculated and displayed at checkout.
We may offer free shipping on orders above a certain purchase value (as mentioned on the website).
For COD (Cash on Delivery) orders, additional charges may apply.
Tracking Your Order
Once shipped, you will receive an email/SMS with the tracking number and courier details.
Customers can track their orders through the courier partner’s website or our order tracking page.
Delivery Attempts
Courier partners usually make two or three delivery attempts.
If the package is undeliverable after multiple attempts, it may be returned to us. In such cases, re-delivery charges may apply.
Delays & Unforeseen Circumstances
While we aim to deliver on time, delays may occur due to:
Weather conditions
Logistics issues with courier partners
Public holidays, strikes, or natural disasters
High demand during sales/festive seasons
We will notify customers if significant delays are expected.
International Shipping
International orders may be subject to customs duties, taxes, or import charges, which are the customer’s responsibility.
Delivery times for international orders vary depending on the destination country.
Change or Cancellation of Shipping
Orders can be cancelled before shipping for a full refund.
Once shipped, the order cannot be cancelled. Instead, you may initiate a return request after delivery.
Prepaid cancellations will be refunded within 5–7 business days.